Warranty training

Train the team around the details that protect reimbursement.

iClaims training focuses on practical dealership behavior: what to capture, what to check, when to follow up, and how to keep claim files cleaner.

Claim lifecycleVisible from pre-auth to paid
01Pre-auth
02Pending
03Info needed
04Corrected
05Ready to submit
06In process
07Paid

iClaims

Training focus areas

Documentation qualityHelp teams understand what support needs to be complete before the claim is exposed.
Workflow disciplineBuild habits around queues, corrections, escalations, and payment follow-through.
Manager visibilityGive leaders clearer ways to inspect claims work without living inside every file.