Claims administration support
Help preparing files, responding to information and correction requests, and following up on agreed claim work.
USA DEALERSRV warranty operations
Warranty claims.
Expert support.
Clear next steps.
We help U.S. RV dealerships prepare claims, respond to correction requests, reconcile payment records, and improve warranty workflows. Experienced claims professionals combine hands-on support with AI-assisted evidence review.
For warranty administrators, service leaders, and dealer principals.
For USA dealers
What you get
from iClaims.
Practical support and records for U.S. RV warranty operations. We agree on the work and deliverables before starting.
AI-assisted file findings
Human-reviewed findings that explain what the documents support, identify missing or conflicting evidence, and highlight what needs attention.
A clear action list
Outstanding requirements, agreed next steps, responsible people, and follow-up.
An itemized reconciliation review
An operation-by-operation comparison of requested, authorized, billed, and paid records, with unresolved differences flagged for verification.
Useful dealer updates
Review notes and agreed recaps covering changes, open issues, and decisions your team needs to make.
Practical team guidance
Worked examples, documentation checks, and training for recurring file and handoff problems.
Start with the problem
Which part of the work
keeps getting stuck?
Start with the claim or process problem your team needs to resolve.
The claim keeps coming back.
We compare each information request with the repair narrative, photos, invoices, authorizations, and later discussions to identify what still needs a response.
The status doesn’t explain the delay.
We review the last documented response, outstanding requirements, and follow-up responsibility so your team knows what happens next.
The numbers don’t line up.
We compare the final bill, authorization, and payment record by repair operation, then identify what the claim records and dealership ledger still need to confirm.
USA services
Support the claim.
Improve the work behind it.
We tailor support to one file, daily claims administration, a recurring process problem, or your team’s documentation practices.
01 / Claims administration
Prepare, respond, follow through.
We support preauthorization and submission preparation, responses to information requests, corrections, aging review, and payment follow-up.
- Align the repair narrative, labor support, photos, and documents.
- Address outstanding requirements and prepare agreed responses.
02 / AI-assisted review
Connect the evidence.
We review repair orders, photos, invoices, authorizations, correspondence, and claim discussions together, checking whether new information changes earlier findings.
- Identify evidence gaps, conflicting records, and unresolved questions.
- Link each finding to its supporting source.
03 / Reconciliation & payment follow-up
Explain the difference.
We keep requested, authorized, billed, and paid amounts distinct, checking individual repair operations, allocations, and previous payments.
- Identify differences that need confirmation against claim or accounting records.
- Record the open question and the person responsible for follow-up.
04 / Team development
Make the next file stronger.
Training addresses the correction patterns your technicians, warranty administrators, and service leaders see repeatedly.
- Improve repair narratives, photo context, and task-specific labor support.
- Build clearer readiness checks and handoff habits.
People & intelligence
More context.
Experienced judgment.
iClaims’ proprietary software is integrated with our own AI. In our USA service, it supports RV warranty evidence review, reconciliation, follow-up, and team training. Claims professionals review findings, check records, and manage the agreed work.
- Evidence supports the findingWe link findings to their sources and explain what the records establish.
- People make the decisionsYour dealership makes its business decisions. Manufacturers make their claim decisions.
- A difference needs verificationFinancial differences require reconciliation. Claim and accounting records must support any confirmed balance.
Start with the issue.
Bring a claim, aging concern, recurring correction, or team documentation problem.
Define the review.
Agree on the questions, records, access, responsibilities, and support needed.
Examine and respond.
Review the evidence, explain gaps and differences, and complete the agreed tasks.
Leave a useful handoff.
Record decisions, next actions, responsible people, and lessons for future claims.
Software development
The iClaims
Command Center.
We’re developing the Command Center for U.S. warranty administrators, applying that technology to a worklist with links to claim records, administrator notes, and draft dealer updates.
Private pilot · In development
- Claim records in contextClaim references and a dated evidence timeline.
- Administrator reviewAdministrator notes and follow-up actions.
- Dealer recapsEditable drafts based on reviewed records.
General subscription availability has not been announced. Contact us to discuss the workflow and whether the pilot suits your dealership.
Explore the Command Center directionStart with the real work
Where is your warranty
work getting stuck?
One claim. A recurring documentation problem. A team that needs a clearer process. Let’s find the right place to start.
Request a process review