Use live examples
Look at real files that created pressure, not a made-up ideal process.
Warranty workflow support
Start with the warranty files, workflow gaps, and pressure points already costing the dealership money and goodwill.
iClaims starts by looking at what is breaking down now: weak files, repeat repairs, poor follow-up, manufacturer drag, reimbursement leakage, and the quiet ACL exposure that builds before a complaint turns serious.
Where the work starts
The work shows where the dealership is exposed, what it is costing, and what should change first.
- Map the current repair and warranty workflow
- Audit sample problem files
- Identify tribunal and ACL risk
- Find evidence and communication gaps
- Separate dealer-side breakdowns from manufacturer delay
- Create a dealer action plan
Identify what is costing the dealership
Pinpoint the delays, weak records, and communication problems that drive escalation and reimbursement loss.
Leave with an action plan
Leave with a clearer plan for process control, communication, evidence capture, and manufacturer accountability.
What the dealership gets back
The dealership gets specific next moves, not vague advice.
Workflow failure map
A plain-language view of where warranty work is actually drifting, repeating, or getting stuck.
Evidence-gap list
A shortlist of the missing notes, photos, chronology, and update disciplines weakening the file.
OEM accountability split
A cleaner separation between dealer-side process failures and manufacturer-caused drag or underpayment.
Priority action order
The changes that should be made first to reduce friction, protect compliance, and improve recovery position.
Contact iClaims Australia
If the dealership is carrying warranty pressure, complaint risk, or reimbursement leakage, start here.
Use the first conversation to see what is breaking down before the next file gets more expensive, messier, or harder to defend.