iClaims Australia logo iClaims AustraliaCaravan warranty, ACL readiness, and manufacturer recovery support Talk Through a Difficult Repair File
Warranty claim denials or shortages ACL dispute readiness Manufacturer response support
Chris: chris@dealer-advisors.com
iClaims Australia logo

iClaimsAustralia

Executive Dashboard

Keep the DMS. Add command around the warranty mess.

Owners see money, risk, OEM performance, dealer performance, claim age, and processor workload without replacing Eclipse, Pentana, Titan, inboxes, folders, or portals.

ReadyNeeds AttentionHigh RiskWaiting OEM
Talk Through a Difficult Repair File See Repair File Intelligence

Executive Dashboard

Keep the DMS. Add command around the warranty mess.

Owners see money, risk, OEM performance, dealer performance, claim age, and processor workload without replacing Eclipse, Pentana, Titan, inboxes, folders, or portals.

Talk Through a Difficult Repair File See Repair File Intelligence
Executive DashboardOwner view
Open risk39 files
Revenue at risk$48,920
OEM delay12 waiting
Avg claim age21 days
Processor load86 active
Recovery rate78%

Live product view

Executive Dashboard

This page is a module in the same product tour: same status language, same operating cards, and a visual example of what the dealer sees.

Executive DashboardOwner view
Open risk39 files
Revenue at risk$48,920
OEM delay12 waiting
Avg claim age21 days
Processor load86 active
Recovery rate78%
GreenReady to respond, submit, or follow up.
YellowNeeds processor attention before the file moves.
RedHigh risk, tribunal pressure, buyback exposure, or revenue leakage.
BlueWaiting on customer, dealer, manufacturer, supplier, parts, payment, or expert report.

Module cards

Same platform language. Different operating story.

Owner view

Money, risk, OEM performance, dealer performance, claim age, and processor workload stay visible.

DMS-safe layer

The DMS remains the system of record while iClaims becomes the command layer around warranty pressure.

Management rhythm

Managers see which files need intervention without opening every repair order manually.

Live AI Insight

Show the product thinking, not another paragraph.

The insight card is the new repeating design element: it shows status, claim context, recommended action, and the business result in the same visual language everywhere.

High RiskExecutive Alert

Processor workload is above threshold.

18 Yellow files have no owner action in 72 hours.

  • Reassign oldest claims.
  • Review OEM delay queue.
  • Prioritise Red files.
Expected risk reduction within 48 hours.

Dealer scenario

Owner wants the warranty picture in five minutes

The DMS has data, the inbox has context, and the folders have evidence. iClaims puts the operating picture into one executive dashboard without replacing the systems.

How iClaims solves it

Three practical moves, then a clear next step.

01

Connect the work

Repair orders, emails, comments, documents, and claim status become one operating view.

02

Show the pressure

Risk, money, OEM delay, claim age, and workload are visible at manager level.

03

Drive action

The dashboard points leaders to the files that need intervention first.

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