Dealer risk and warranty recovery platform

Protect the dealership before the dispute begins.

iClaims helps Caravan and RV dealers identify ACL exposure, document repair history, track OEM delays, recover warranty dollars, and build defensible records before disputes escalate.

Start an exposure review See dealer protection

ACL exposure first Warranty recovery second Defensible records always

01ACL exposure

02Warranty recovery

03Tribunal readiness

Defensibility deskDealer operating view

14risk actions

5ACL flags

3pay blockers

Exposure queue Sorted by defensibility

Repeat water ingressCustomer may file tomorrow; timeline and remedy trail weak

Build defense

Slide repair approvalOEM response overdue; delay must be separated from dealer action

OEM delay

Labour varianceWarranty recovery needs clearer diagnosis and authorization trail

Get paid

ACLCustomer complaint, remedy history, and dealer conduct kept visible.

OEMManufacturer approvals, denials, and delays separated from dealer fault.

RecoveryLabour, goodwill, and reimbursement leakage visible before close-out.

Core question If this customer files tomorrow, is the dealership ready to prove what happened?

ACL riskKnow which matters could turn into consumer-law pressure and what needs action now.

Warranty recoveryFind underpaid labour, goodwill leakage, stalled approvals, and reimbursement gaps.

DefensibilityShow dealer action, manufacturer delay, customer communication, and repair evidence clearly.

Why dealers lose control

Most systems track jobs. iClaims tracks whether the dealer can defend the story.

Weak timelinesCustomer complaints, repair attempts, parts delays, and OEM decisions are scattered across systems and memory.

Blurred faultManufacturer delay, dealer action, customer expectation, and goodwill spend get mixed together.

Quiet leakageUnderpaid labour, repeat diagnosis, and reimbursement gaps are accepted because the support trail is weak.

What iClaims makes visible

Defensibility becomes a working dashboard, not a scramble after escalation.

iClaims sits around the systems and habits already in the dealership, then turns scattered warranty activity into a managed view of consumer-law exposure, recovery risk, and evidence readiness.

Find the exposureAged repairs, repeat complaints, stalled approvals, missing evidence, customer escalation risk, and underpaid claims.

Set the ownerMake the next dealer action, customer update, evidence task, OEM follow-up, or reimbursement step obvious.

Build the recordKeep the repair history strong enough to reduce dispute momentum and support getting paid for warranty work.

Defensibility score

Tribunal readiness view

Action needed

Repair timelineComplaint, diagnosis, repair attempts, parts delay, and customer updates incomplete

OEM trailAuthorization and delay proof need to be separated from dealer action

RecoveryLabour variance and goodwill exposure need support before close-out

EscalationCustomer confidence falling; factual update and management owner needed

Built for dealer defensibility

The buyer should not think useful. They should think we are exposed without this.

ACL exposure

Matters sit too long without ownership, customer clarity, remedy history, or a documented reason for delay.

OEM accountability

Manufacturer denial, approval delay, and parts delay are separated from dealer conduct.

Warranty recovery

Extra diagnosis, repeat visits, and support work are tied to reimbursement evidence.

Tribunal readiness

Repair timelines, customer communications, photos, RO history, OEM responses, and payment status stay export-ready.

Not legal advice. Operational control.