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iClaims AustraliaDealer risk and warranty recovery platform
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Built for Australian Caravan and RV dealers: ACL exposure, OEM delay, warranty recovery, customer escalation, and defensible repair records in one operating view.

Dealer risk and warranty recovery platform

Protect the dealership before the dispute begins.

iClaims helps Caravan and RV dealers identify ACL exposure, document repair history, track OEM delays, recover warranty dollars, and build defensible records before disputes escalate.

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Dealer-side defensibility ACL exposure, warranty recovery, evidence, OEM follow-up, and customer handling in one operating view.

Why dealers lose control

Most systems track jobs. iClaims tracks whether the dealer can defend the story.

Weak timelinesCustomer complaints, repair attempts, parts delays, and OEM decisions are scattered across systems and memory.
Blurred faultManufacturer delay, dealer action, customer expectation, and goodwill spend get mixed together.
Quiet leakageUnderpaid labour, repeat diagnosis, and reimbursement gaps are accepted because the support trail is weak.

What iClaims makes visible

Defensibility becomes a working dashboard, not a scramble after escalation.

iClaims sits around the systems and habits already in the dealership, then turns scattered warranty activity into a managed view of consumer-law exposure, recovery risk, and evidence readiness.

Find the exposureAged repairs, repeat complaints, stalled approvals, missing evidence, customer escalation risk, and underpaid claims.
Set the ownerMake the next dealer action, customer update, evidence task, OEM follow-up, or reimbursement step obvious.
Build the recordKeep the repair history strong enough to reduce dispute momentum and support getting paid for warranty work.
Operating view

Tribunal readiness view

Action needed
Repair timelineComplaint, diagnosis, repair attempts, parts delay, and customer updates incomplete
OEM trailAuthorization and delay proof need to be separated from dealer action
RecoveryLabour variance and goodwill exposure need support before close-out
EscalationCustomer confidence falling; factual update and management owner needed

Built for dealer defensibility

A clear operating view for the repair matters most likely to create pressure.

ACL exposure

Jobs sit too long without ownership, customer clarity, remedy history, or a documented reason for delay.

OEM accountability

Manufacturer denial, approval delay, and parts delay are separated from dealer conduct.

Warranty recovery

Extra diagnosis, repeat visits, and support work are tied to reimbursement evidence.

Tribunal readiness

Repair timelines, customer communications, photos, RO history, OEM responses, and payment status stay export-ready.

Not legal advice. Operational control.

iClaims helps dealers prove they did the right thing, recover what they are owed, and avoid being left holding the bag for manufacturer failures.

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ACL exposure control

Identify aged repairs, repeat complaints, remedy uncertainty, and escalation risk.

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Defensibility score

Know whether the repair history, evidence, communication, and OEM trail are strong enough.

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Warranty recovery visibility

Find underpaid claims, labour variance, goodwill leakage, and stalled manufacturer approvals.

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Dispute-ready export

Maintain the timeline, communication trail, photos, RO history, OEM responses, and reimbursement summary.

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